The need for an effective housekeeping is higher than before. This course presents a systematic approach to managing housekeeping operations and provides a thorough overview, from the big picture of maintaining a quality staff, planning and organizing, to the technical details of cleaning each area of a hospitality facility.

SMART Certificate Housekeeping Operations

What will you learn?
Modules - 
• The housekeeping department in hotel, hospitals, retirement homes, airport, offices, etc.
• Cleaning responsibilities of the housekeeping department in various areas
• Area inventory lists, frequency schedules, performance standards and productivity standards.
•  Environmentally safe procedures for sustainable housekeeping.
• Material Safety Datasheets and safe Chemical handling procedures.
• Standard Operating Procedures.
• Respond to outbreaks.

Key features of our program

Self-paced learning

Self-paced learning gives students time delve more deeply into course areas that capture their interest.


Suitable for working professionals looking to update and upgrade as well as fresh incumbents looking to kick-start long and fruitful innings in the hotel industry.

You will walk away with


A skill set that the hospitality industry appreciates

Tools & skills to enhance your career in most exciting industry. 


A positive mind set 

Boost your confidence with knowledge and be the one that industry is looking for. 


Infinite power to succeed

Achieve your goals & dreams by taking a step.

Online Applications Are Now Open !!!

Proudly supported by BCHA

The British Columbia Hotel Association is the advocate and spokesperson for the interests of the hotel industry throughout British Columbia

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